Delivery & Returns
Delivery Costs
​
We currently only deliver to UK addresses and the following delivery charges apply:
-
UK Mainland orders over £40.00 are delivered FREE
-
UK Standard Delivery £4.45
​
Items can be are available to Click and Collect from our workshop in West Bridgford, Nottingham, NG2. If you select this option, you will receive an email with the exact address after purchase. Click and Collect will require you to present a form of ID (for example a driving license or Passport) when collecting your parcel.
​
Returns
If your order is for a personalised product then unfortunately we are not able to offer refunds or returns unless the product is faulty or different to what you ordered. If your product is not personalised and you wish to return it then please get in contact with us beforehand at gemma@embracebespoke.co.uk.
Please note delivery costs are non-refundable and you will be responsible for paying for your own delivery costs for returning your item.